Cancellations Bellagio Salon & Day Spa has a strict 24-hour cancellation policy with no exceptions. This is a standard policy Bellagio Day Spa has created as a courtesy to our clients and spa staff. All first time clients, any appointment which include amenities, and any appointment for over $50.00 have to be secured by credit card. If you have a previous history of “no shows” on booked appointments or you call to cancel your appointment in less than 4 business hours prior the appointment time you will be charged 20% of cancelled or "no shows" appointment. Your Visit Please arrive 15 minutes in advance of your scheduled facial or waxing services, and at least 20 minutes in advance of your scheduled body treatment. If you are running late, for your appointment, please notify us of the delay and we will do our best to accommodate you. In consideration of clients’ schedules, all service visits shall conclude on-time (please understand that if you arrive late, your service shall finish at previously scheduled time) Please be advised Your comfort and well being are important to us, please inform us of any special medical condition such as, pregnancy, hypertension, medical conditions, allergies or disabilities to ensure maximum enjoyment and benefits. To prevent skin irritation men should shave in advance, but not immediately before a facial. Shaving immediately before body scrubs or wrap treatments is not recommended. Eating immediately prior to massage is not recommended. Please make sure to inform your therapist if you are suffering from any medical or skin condition, or using any skin sensitizing medications (ex. Accutane, Retina-A, etc.). Clients with active skin sensitivities (ex. Rosacea, Eczema, Open Wounds /Lesions, etc. ) should not be waxing. We do not recommend any abrasive /exfoliating treatment or facial waxing for an average of 1 week following Micro-dermabrasion or Glycolic Peels. If you have an event planned, please be informed that some redness and/or sensitivity of the skin may be expected for an average of 3-5 days (depending on skin type) after facials treatments. We do not perform custom bikini waxes on pregnant women. Courtesy To maintain the spa facility's tranquil environment, we respectfully ask that all cellular phones and pagers be put on vibrate and that voices be kept down to a minimum level. Children under the age of 14 are not allowed in our Day Spa. Children that are being serviced are allowed at the salon, however to enhance the overall salon experience we kindly recommend that clients not bring children who are not being serviced. Attire To receive the maximum benefit of your massage or body treatment, we recommend wearing a minimal amount of clothing. Undergarments should be worn in public areas and treatment rooms. Bellagio Day Spa supports a zero tolerance for illicit or illegal behavior. Bellagio Day Spa will not be held responsible for lost or stolen articles. Payment Methods Bellagio Day Spa accepts the following methods of payment: Visa, Mastercard, American Express, Discover, Travelers Checks, Cash, Spa-Finder Gift Certificates, and Bellagio Day Spa Gift Cards. Gratuities A gratuity is not included in the price of our services. In appreciation of outstanding service, spa gratuities may be given, at your discretion, at the front desk.